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LeatherUp Canada
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Frequently Asked Questions
1. How long does my order take to ship?
2. How do you ship the orders?
3. Can I ship my order to a different address other than my billing address?
4. How can I check on the status of my order?
5. The status of my order reads "Shipped" but there is no tracking activity on the tracking number in my account? Why ?
6. Can I make a change on my order, add an item or make an address correction?
7. How can I cancel my order?
8. What is your exchange/return policy?
9. Will I be emailed my tracking number once my order ships out?
10. I entered the wrong address, or my address was incomplete when I placed my order, what can I do to have the ship to address corrected?
Contact Us
Contact Us
Please select the appropriate category below for further information on how to reach us.
Customer Service
Click Here to email customer service or you can call 1-888-306-6503.
Return Packages
C/O FTN Canada
7075 Ordan Drive
Mississauga, ON L5T1K6
2620 S. Maryland Suite 846
Las Vegas, NV 89109
Phone Numbers
M-F 8:00 A.M. - 4:30 P.M. PST (W.C.F.C. Call Center)
Due To High Call Volume There Maybe Some Delays
Toll Free: 1-888-306-6503
Phone: (213) 763-6185
FAX US: (213) 763-0528
Orders placed online get processed first.
Shipping Time-Frame ships 98% of all orders within 24-48 hours (Excluding weekends and Holidays).
We have several warehouses around the country where 65% of our customers are within 2 days of transit time. No one can get you your item faster than
Suggestion Box - Every Opinion Counts!
Every opinion counts, so stand up and be heard! Your opinion is important to us. If you have spotted a typo, discovered an incorrect price, or encountered a technical issue on any of our pages, we want to hear about it. Thanks again for your feedback, and happy shopping! Click Here to Email
Help Topics
» How to Place an Order
» Accepted Payment
» Credit Card Security Code
» Size Charts
» Store Directory
» Shopping Cart
» Frequently Asked Questions
» Wish Lists
» Checkout
Returns, Exchanges, and Refunds
» Returns and Exchanges Policy
» Returns and Exchanges Form
» Domestic Shipping
Accounts & Settings
» Domestic Shipping
» My Account
» Address Manager
» Credit Card Management
» Forgot Your Password
» Trouble Logging In
» Bargain Alerts
Online Security, Privacy, and Web Info
» Terms and Conditions of Use
» Security
» Privacy Policy
» Web Browsers
» Cookies and Javascript
» Trouble Logging In
» Bargain Alerts
» Frequently Asked Questions
» Help Center
» Site Map
» Terms and Conditions of Use
» Privacy Policy
Contact Us
» Billing Inquiries
» Placing Orders
» Email Customer Service
» Site Feedback and Suggestions
» Sell Us Your Products
» Link To Us
Our Company
» Our Low Price Guarantee
» Why Shop From Us
» Newsletter Signup
Mens Motorcycle Boots
Mens Motorcycle Gloves
Mens Motorcycle Jackets
Mens Leather Jackets
Mens Motorcycle Pants
Mens Motorcycle Vests
Womens Motorcycle Boots
Womens Motorcycle Gloves
Womens Motorcycle Jackets
Womens Leather Jackets
Womens Motorcycle Pants
Womens Motorcycle Vests
Motorcycle Accessories
Motorcycle Covers
Motorcycle Luggage
Motorcycle Saddlebags
Motorcycle Tank Bags
Motorcycle Tail Bags
Motorcycle Boots
Motorcycle Gloves
Motorcycle Helmets
Motorcycle Jackets
Motorcycle Pants
Motorcycle Vests
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