No item that is damaged, soiled or worn will be accepted for an exchange.
All Items are inspected by our warehouse personnel. If your returned item appears to be worn/soiled or is damaged in any way that renders the item not resalable, the item will be sent back to you and we will not exchange your order.
We offer one exchange per order and ship it for free, standard shipping. If a second exchange is required, you will have to pay for the shipping cost of $32.99 CAD. Please do not send cash or personal checks as we do not accept checks as form of payment.
If you would like to have your item exchanged quicker, simply place another order for the items you wish to exchange for. Whether you are exchanging for a different item or size. Return your current order so you can be issued a refund. We can not issue a refund until the package is received by our warehouse personnel and it is processed by our refund department.